Governance & Compliance
Our Policies & Procedures
All of our policies and procedures have been written in a simple to understand way so you can find the information you need quickly. If you have any questions, please contact us.
Policy Documents
Academic Integrity Policy
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Advertising and Marketing Policy
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Assessment Validation and Quality Assurance Policy
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Complaints and Appeals Policy and Procedure
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Critical Incident Response Policy
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Deferral, Suspension and Withdrawal Policy and Procedure
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Enrolments Policy and Procedure
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Fees and Refunds Policy
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Individual Learner Needs Policy
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Industry Engagement Policy and Procedure
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Issuing AQF Certificates and Outcomes Policy
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Learners Under 18 Policy
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Legislation, Policy and Procedure
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Privacy Protection Policy
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Recognition of Prior Learning (RPL) Policy and Procedure
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Record Keeping and Access Policy
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Staff Competency and Currency Policy
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Student Code of Conduct Policy
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Student Progress Monitoring and Attendance Policy
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Student Progress Monitoring and Intervention Strategies Policy
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Training and Assessment Strategy
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Transfer of Courses Policy and Procedure
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Work Placement Policy and Procedure
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If you have any questions about any of our policies or procedures, please contact us and our team will be happy to assist you. All documents are available as downloadable PDFs from our secure Media Library.