Certificate IV in Business (BSB40120)

Certificate IV in Business (BSB40120) – Oscar Institute

Qualification Description

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Employment Opportunities

After completing this qualification, graduates may work in a range of roles:

Administrative Officer / Team Leader
Business Support Officer
Supervisor / Office Coordinator
Customer Service Manager

Course Structure

A total of 12 units (6 core and 6 elective) must be completed and deemed competent to achieve the qualification BSB40120 Certificate IV in Business.

Core Units (6)
An asterisk (*) against a unit code indicates a prerequisite requirement that must be met. Prerequisite unit/s must be assessed and successfully completed before assessment of any unit with an asterisk.
BSBCRT411Apply critical thinking to work practices
BSBTEC404Use digital technologies to collaborate in a work environment
BSBTWK401Build and maintain business relationships
BSBWHS411Implement and monitor WHS policies, procedures and programs
BSBWRT411Write complex documents
BSBXCM401Apply communication strategies in the workplace
Elective Units (6)
BSBPEF402Develop personal work priorities
BSBPEF502Develop and use emotional intelligence
BSBCRT412Articulate, present and debate ideas
BSBSTR401Promote innovation in team environments
BSBOPS405Organise business meetings
BSBOPS403Apply business risk management processes

Pathways

Credit Transfer (CT) is available for eligible students. Contact Oscar Institute's student services team to discuss your eligibility.

Assessment Methodology

Assessment methods are varied and provide multiple ways for individuals to demonstrate required outcomes. Your trainer and assessor will outline specific assessment tasks at the beginning of each unit.

Written Questions Projects Presentations Report Writing Role Plays / Observations

Participants who achieve competency in any unit/s will receive a Statement of Attainment (provided USI is verified) without completing all 12 units.

Entry Requirements

There is no pre-requisites or specific entry requirement for this qualification. This course is available to all international students and Oscar Institute requires that students are able to provide evidence that they:

1
Have demonstrated an IELTS level at score of at least 6.0 or equivalent (test results must be no more than 2 years old) or demonstration of successful completion of at least General English at Advanced or English for Academic Purposes Advanced level.
2
Have a suitable level of language, literacy, numeracy and digital to complete course requirements with or without additional support that Oscar Institute is able to provide.
3
Have successfully completed Australian Year 12.
4
Are at least at age of 18 on the date of course commencement.
5
Student must have access to a working PC or laptop with a configuration suitable to meet study requirements. Please consult with student administration for further details.
6
Student must have sound digital literacy and access to working internet.
Prior to the finalisation of enrolment, all prospective students are required to complete a Language, Literacy, Numeracy and Digital (LLND) assessment. This assessment assists OSCAR Institute in determining the student's suitability for the course and identifying any additional support requirements during their study.
Accepted English Language Tests
IELTSOverall 6.0
PTE AcademicScore 50
TOEFL iBTScore 60
Cambridge B2B2 or above

Results must be no more than 2 years old. Equivalent qualifications accepted as per the entry requirement clause above.

Student Visa Information

This course is registered on CRICOS and is eligible for the Student Visa (Subclass 500). International students must hold a valid student visa to study in Australia. For visa conditions, rights and obligations please visit the Department of Home Affairs at immi.homeaffairs.gov.au. Students must also comply with visa conditions relating to attendance and course progress as monitored by Oscar Institute in accordance with the National Code 2018.

Support Services

Student Welfare

Academic, personal and welfare support available throughout enrolment.

LLND Support

Language, literacy, numeracy and digital support available for identified students.

Complaints & Appeals

Formal complaints and appeals process per National Code Standard 10.

Overseas Students Ombudsman

ombudsman.gov.au — free and independent complaints service.

Orientation

New student orientation will be done face to face. New students will receive an e-mail and call from the Admissions department a week prior to their date of commencement with all necessary further information and instructions. If you have any questions regarding this process, please contact +61 422 571 122 or support@oscarinstitute.edu.au. Please email or call the student administration should you require any additional support.

Support

All staff at Oscar Institute will continue to work and provide students with the support any individual may need. The student will remain connected with each trainer/assessor through regular class participation to assist them in continuing their studies. Oscar Institute will also provide academic and language support, and student support staff are always here to help.

Course Progress Policy

Oscar Institute monitors, records and assesses the course progress of each student for the course in which the student is enrolled. The Course Progress Policy defines the requirements for satisfactory course progress, the processes for monitoring, recording and assessing student course progress, and the intervention strategies for identifying and assisting students to achieve satisfactory course progress. The procedure sets out the processes for reporting unsatisfactory course progress on PRISMS according to ESOS Act Section 19.

Oscar Institute assesses a student's progress at the end of each compulsory Term. The Term is 11 weeks long for all qualifications on the CRICOS scope. While every attempt is made to keep consistency in term weeks, the number of weeks in a defined term may also factor in the duration and completion of units of competency, which enables Oscar Institute to determine student participation and course progress in any given successfully completed term. One Term is considered the minimum length of time in which it is reasonable for the Administration Manager to make an assessment of a student's course progress.

Satisfactory Progress

Satisfactory course progress is achieved where a student successfully completes at least 50% of course requirements in a successfully completed Term.

Unsatisfactory Progress

Unsatisfactory progress is defined as not successfully completing or demonstrating competency in more than 50% of the course requirements in a successfully completed Term.

Course Breach

A course breach is defined as not successfully completing or demonstrating competency in more than 50% of course requirements in TWO consecutive successfully completed Terms, or not responding to an intervention meeting invitation within 10 working days of receiving the invitation.

Oscar Institute will also monitor overseas student attendance (but would not report unless otherwise required) in the process of course progress monitoring and reporting. However, overseas students must meet their visa obligations regarding attendance, wherever applicable.

You will also be provided with further information about course progress and attendance requirements at your orientation. For further details, please refer to the Course Progress Policy and Procedure.

Regulatory Compliance

Standards for RTOs 2025Registered with ASQA under the Standards for RTOs 2025 (effective 1 July 2025).
asqa.gov.au ↗
ESOS Act 2000 & National Code 2018CRICOS registered under the ESOS Act 2000 and ESOS Regulations 2019.
education.gov.au/esos-framework ↗
Verify on CRICOSProvider Code 04300M · Course Code 117189K
cricos.education.gov.au ↗
Qualification on TGABSB40120 verified on the national training register.
training.gov.au ↗
AQFAligned to the Australian Qualifications Framework (AQF) Certificate IV level.
aqf.edu.au ↗
Student VisaEligible for Student Visa Subclass 500.
immi.homeaffairs.gov.au ↗

Oscar Institute RTO: 21118 | CRICOS Provider: 04300M. Information provided is current as at 30/06/2026 and may be subject to change. Prospective students should confirm current details directly with Oscar Institute prior to enrolment.